For families navigating aged care

You shouldn't
have to figure
this out alone.

Most families don't realise how unprepared they are until something happens. NAVO gives you clarity, confidence, and a simple place to organise everything – built around your parent's specific needs.

Get clarity now → See what NAVO is

NAVO — navigating the aged care system, for your family

1 in 8
Australians are currently providing unpaid care to an older person or someone with disability
ABS Survey of Disability, Ageing and Carers 2022 – abs.gov.au
2 in 3
Australians have not taken any steps to plan for future health and care decisions – most families are working this out as they go
Advance Care Planning Australia National Study, 2025 – advancecareplanning.org.au
1.7M
Older Australians living at home currently need some support with everyday activities
ABS SDAC 2022 – abs.gov.au
App launching late 2026. While we build it with real families, there's practical help available right now – and you can help shape what gets built.
The reality

At some point, something shifts. A fall. A hospital visit. A quiet realisation that your parent isn't managing the way they used to. And suddenly, you're the one holding it all together.

You don't know what you don't know
The aged care system is complex and not designed for families. Most people only discover the gaps when they urgently need to fill them.
Family decisions get complicated
Siblings have different views. Information lives in different heads. Conversations that should happen don't. Someone always carries more than they should.
Everything is scattered
Medications on the fridge. Appointments in someone's head. Documents in a drawer. There's no single place where it all lives.
No one explains the system
What's a Home Care Package? How does an ACAT assessment work? The answers exist – but finding them is a full-time job most families don't have time for.

"Most families are working this out as they go. NAVO exists to change that."

What NAVO is

The family coordination layer for ageing care.

Not a clinical system. Not a government portal. Not another app asking you to do more.

NAVO is the shared space your family needs – to stay organised, keep everyone informed, and make better decisions together.

Because every parent's situation is different, NAVO is fully customisable. You build it around what your family actually needs.

App launching late 2026 – iOS & Android
  • 01
    Built around your parent's needsYou choose what to include. Every family's situation is different – NAVO reflects that.
  • 02
    One place for everythingDocuments, medications, appointments, contacts, notes – all in a single shared family space.
  • 03
    Shared across your whole familyEveryone sees the same information. No more "I didn't know" or one person carrying it all alone.
  • 04
    Plain-English guidance on the systemWhat's available, how to access it, and what to do next – without needing to become an expert.
  • 05
    Built from real families, not assumptionsNAVO is being shaped by real experiences right now – so it actually works in real life.
The app – your family, your way

No two parents are the same.
So no two NAVOs should be either.

NAVO is template-based and fully customisable. You start with what your parent needs now – and add more as things change. Mix and match from these modules to build the exact tool your family needs.

Information
Important Documents
Store, organise, and share documents securely – advance care plans, insurance policies, Medicare details, medical history, Power of Attorney.
Health
Medications & Health
Track medications, dosages, allergies, conditions, and appointments – with shared visibility so every family member is always up to date.
Scheduling
Appointments & Calendar
Manage upcoming appointments, set reminders, and share the schedule with family members so nothing falls through the cracks.
Care team
Carers & Support Workers
Manage your care team in one place – rosters, contact details, notes, and the ability to assign tasks and track what's been done.
Home
Home Services
Coordinate cleaners, gardeners, maintenance, and other home services. Assign tasks, track completion, and keep everyone in the loop.
Communication
Family Updates
A shared space to post updates, log visits, and keep notes so every family member stays informed – without the endless group chats.
Parent access
Your Parent's View
Give your parent access to their own simple view – their schedule, their contacts, what's happening today. Dignity and independence built in.
System
Aged Care Navigator
Step-by-step guidance on the Australian aged care system. Assessments, packages, services – explained plainly and linked to your family's situation.

Start simple. Add more as things change.

Your parent's needs today are not what they'll be in two years. NAVO grows with you – add modules when you need them, share access with new family members, update as circumstances change.

Help shape the app →
Useful right now

While you wait for the app,
start here for free.

Practical tools that give you clarity and confidence immediately – while we build the full app with real families.

Free
Free 15-Minute Care Check-In

See what you already know, what you're missing, and where to start. You'll finish with clarity you don't currently have – plus a printable worksheet to keep.

Start for free →
Our story
"I built NAVO because I couldn't find what I needed when I needed it most."

With my own family, I realised how much sits in your head or on bits of paper – appointments, medications, conversations – all scattered and constantly changing.

The hardest part? You don't even realise what you don't know until something happens. By then you're already overwhelmed, already behind, already wishing you'd started sooner.

NAVO isn't being built from assumptions. It's being built from real experiences – mine, and the stories of families across Australia who've been kind enough to share them.

Belinda Scott, Founder of NAVO
Belinda Scott
Founder, NAVO  ·  A RE:HUMAN™ Product

Why this matters

The Australian aged care system is genuinely hard to navigate. It wasn't designed with families in mind. NAVO is the layer between your family and all of that complexity.

How we build differently

Before writing a line of code, we talk to real families. We understand what's actually hard, what's missing, and what would genuinely help. Then we build that – and only that.

What we believe

Families shouldn't need to become aged care experts to look after the people they love. They just need the right information, the right tools, and to feel like someone understands what they're going through.

Real conversations

This isn't talked about enough.
We're changing that.

Real stories and insights from families navigating life with ageing parents. New conversations released weekly.

It Wasn't Supposed to Be Like This – Episode 1
Episode 01 · A RE:HUMAN Series
It Wasn't Supposed
to Be Like This

On care, ageing, and human systems. The first in a series of honest conversations about what it actually feels like to navigate this – and what we all wish we'd known sooner.

Watch on YouTube → New episodes weekly
Guide · Aged care system
What to do in the first 30 days after you notice something has changed
Read now →
Family · Difficult conversations
How to talk to your siblings about caring for your parents
Read now →
Guide · Home Care Packages
Home Care Packages explained simply – what they are and how to access one
Read now →
Do you have a story?
We'd love to hear from you →
Stay connected

You're in the
right place.

Join the NAVO community – get practical resources, be the first to access the app, and help shape something that actually works for families like yours.

Take the free check-in → Join the app waitlist →

No spam. No noise. Just genuinely useful information for families navigating aged care.